All the orders would be shipped through FedEx Overnight, by ups DHL. Shipment is done merely in two hours once they are approved and verified by the sales executive on the phone. We mail order number and tracking number to our customers that enables you to track the shipment of products. You are also provided with an order status in 3 working hours. You should also get the order verified as soon as you place it. The product only gets delivered once the customer care executive verifies the product or products ordered.
Customers are our first priority and we put our best foot forward to keep them satisfied. We work towards maintaining the top most quality and take the feedback of our customers at regular intervals. In any rare case, if the customers are not satisfied by the delivery made by us they can claim the refund. Please refer to our return policy prior to that.
Customers need to report about the products instantly if they are not satisfied with it. The return policy is governed by the regulation of consumer contracts pertaining to the information, cancellation and the additional charges which states that it is necessary for the customer to inform the supplier about his grudge the very next day. In such a case we are liable to issue the full refund. You just need to pay the delivery charges incurred by us.
Just in case if you unseal any item which is sealed for health and hygiene it will not be returned. In case of any damage done to the items we have the right to deduct the refund issued. If the item returned by you is in a state where it cannot be resold then you are not eligible for a refund.
If you are unsatisfied by a product and you've informed us about it then the next step would be to return the package by post.
Your refunds will be processed when we receive the returned items. We credit refunds back to the same account from which we received the payment. It takes us 1 working day to do so.
If you are unsatisfied with the delivered product and want to return the same to us be sure that it stays in an intact condition. We want to make it very clear that we are liable to pay you only if no damage is done to the product. So, make very sure that all the items that you return should be in good condition.
We are aimed towards delivering only the best quality and genuine medicines to you!!